Balham Town Centre Manager

Town Centre Managers - what do they actually do?

First and foremost they "Try to Make Things Better!" within your Town Centre, in whatever way they can.

• They maintain and develop the town centre partnership and manage the relationship between the Council and the business community, residents, the voluntary groups, and other interests in the area.
• They act as the Voice of Businesses to the Council, and the Voice of the Council to businesses, hopefully providing a quick and efficient route into either sector, and being a point of contact for all manner of issues.
• They act as a Town Centre Ambassador - this can be effective because they have a holistic view of the town centre and can speak with the authority of the businesses and partnerships.
• They serve the Town Centre Partnership Boards and help to define, communicate and implement agreed visions, objectives, and plans for the town centre through a 'Business Plan'.
• Monitor services (i.e. define and secure standards for cleaning; refuse collection; lighting and the maintenance and improvement of public and private space).
• "Promote investment" in the town centre by identifying lacking retail, leisure and other facilities and taking steps to meet these needs, by marketing and promoting the strengths of the town as a place to invest in.
• Help Business Development including training initiatives and competitions such as Wandsworth Business Awards.